METROPOLE does not offer an installation service. Each bathtub is delivered for a professional plumber or installer to fit, and it is the installer who is responsible for the connections and the setup itself. This guide summarises what the manufacturer's manual says about pre-installation requirements, handling and installation steps, so you know what to expect before the bathtub arrives.
The quick answer
A freestanding bathtub is installed on a floor that is already finished, level and square, with the drain and the water supply for the taps positioned exactly where the product's technical data sheet indicates. Installation must be carried out by qualified personnel, since any damage during fitting is the installer's responsibility, not the manufacturer's. If the bathtub sits over an area that receives water, such as a recessed shower tray, the perimeter of the base must be sealed with silicone or a flexible sealant. The PDF installation manual is available on each product page.
Before you buy: what needs to be ready
- The floor and walls of the area already finished with flooring and wall covering in place, perfectly level and square.
- The position and distance of the drain hole defined according to the technical data sheet of the model you choose.
- The position of the water connections for the taps decided before the walls are closed up.
- Confirmation that the space is indoors: the manufacturer advises against outdoor installation.
- The access route measured: doors, corridors and, if you live in a flat, the lift. Check our freestanding bathtub sizing guide for exact dimensions per model.
- A qualified installer or plumber booked for the fitting.
When the bathtub arrives
After unpacking the product, check it for any defects before going any further. While handling it, protect it from knocks and scratches: lifters with suction cups can damage the outer surface, so if you need to use them, place them inside the bathtub, never on the outside. If you need to tip it over to move it, place cardboard and a tarpaulin or cloth underneath first, and make sure the edges and the skirt are not damaged during the manoeuvre.
Installation steps
- Check that the floor and walls of the area are fully finished, level and square, as the manual requires before positioning the bathtub.
- Verify that the position and distance of the drain, and the position of the water connections for the taps, match those given on the model's technical data sheet.
- If the bathtub will sit over an area intended to receive water, such as a recessed shower tray, seal the perimeter of the base with silicone or a flexible sealant before considering the job finished.
- Place the bathtub in its final position, handling it carefully to avoid knocks or scratches to the surface.
- Connect the drain and the taps as required for the model, letting the qualified installer verify the connections.
- Once installed, keep protecting it from knocks and scratches until the rest of the bathroom work is finished.
Freestanding, back-to-wall and corner: what changes
The manufacturer's manual sets out the same general warnings for all three bathtub types, but the position of the piece in the bathroom changes what needs to be prepared:
- Freestanding: installed away from any wall and visible on all four sides. This applies to HUDSON and AZUL, available in the freestanding bathtubs collection.
- Back-to-wall (semi-freestanding): one flat side rests against the wall. This applies to PALOMA and SERENO, in the back-to-wall bathtubs collection.
- Corner: designed to fit into a corner of the bathroom. This applies to AQUA.
In all three cases, checking the position of the drain and the water connections against the technical data sheet before installing is the step that saves the most time afterwards.
Mistakes that void the warranty
According to the manufacturer's manual, these are the failures that can leave the product without warranty cover:
- Installing the bathtub without qualified personnel.
- Not checking the pre-installation requirements (drain position and distance, water connection position) against the product's technical data sheet.
- Not sealing the perimeter of the base with silicone or a flexible sealant when the bathtub sits over an area intended to receive water.
- Installing the bathtub outdoors.
- Using suction-cup lifters on the outside of the bathtub instead of the inside.
- Damaging the edges or the skirt when tipping the bathtub without protecting it with cardboard and a tarpaulin or cloth.
Any damage that occurs during installation is the installer's responsibility, not METROPOLE's or the manufacturer's.
Installation manual
The PDF installation, maintenance and cleaning manual for each model is available on its product page, alongside the rest of the technical documentation. Read it before starting the fitting and keep it for future reference.
Frequently asked questions
Does METROPOLE offer an installation service?
No. We sell the bathtub and recommend hiring a qualified plumber or professional installer for the fitting, who is responsible for the water and drain connections.
What should I check before installing a freestanding bathtub?
That the floor and walls are finished, level and square, and that the position and distance of the drain and the water connections match the model's technical data sheet.
Can I install a freestanding bathtub over a recessed shower tray?
The manufacturer advises against it. If there is no alternative, the perimeter of the bathtub base must be sealed with silicone or a flexible sealant.
Where can I find the installation manual for my bathtub?
The PDF with the installation, maintenance and cleaning manual is available on each product page, in the freestanding bathtubs collection.
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